Terms & Conditions

Welcome to Veltrix Commerce Ltd. These Terms & Conditions ("Terms") govern your use of our website and the purchase of products from us. By accessing or using our website, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website.

1. Company Information

Company Name: Veltrix Commerce Ltd
Website: https://vertixcommerceltd.co.uk/
Email: Veltrixcommerceltd@gmail.com
Phone: +44 7476 604707
Registered Address:
Office 17964
182-184 High Street North
East Ham
London E6 2JA
United Kingdom

2. Acceptance of Terms

By accessing this website, placing an order, or using any of our services, you confirm that you have read, understood, and agreed to these Terms & Conditions.

3. Products & Services

Veltrix Commerce Ltd offers products for sale through our online store. We strive to ensure all product descriptions, images, specifications, and pricing are accurate. However, we reserve the right to correct any errors, inaccuracies, or omissions without prior notice.

Product images are for illustrative purposes only. Actual products may vary slightly due to manufacturing updates or display settings.

4. Orders

All orders are subject to acceptance and availability.

We reserve the right to:

Refuse or cancel any order.
Limit quantities purchased.
Verify payment information before processing an order.
Cancel orders suspected of fraud or unauthorized activity.

If your order is canceled after payment has been received, a full refund will be issued.

5. Pricing

All prices displayed on our website are subject to change without prior notice.

While we make every effort to ensure accurate pricing, errors may occur. If a pricing error is discovered after an order has been placed, we reserve the right to cancel the order and issue a full refund.

6. Payment

We accept secure payment methods available during checkout.

By placing an order, you confirm that:

You are authorized to use the selected payment method.
All payment information provided is accurate and complete.

Orders will only be processed after successful payment authorization.

7. Shipping & Delivery

We aim to process and dispatch orders promptly.

Delivery times are estimates only and may vary due to:

Courier delays
Customs processing
Weather conditions
Public holidays
Other unforeseen circumstances

Veltrix Commerce Ltd is not responsible for delays caused by third-party shipping providers.

8. Returns & Refunds

Our Returns & Refund Policy governs all returns and refunds.

Products must generally be returned in their original condition and packaging within the applicable return period.

Refunds will be processed after returned items have been inspected and approved.

9. User Responsibilities

When using our website, you agree not to:

Violate any applicable laws or regulations.
Attempt unauthorized access to our systems.
Upload malicious software or harmful code.
Use the website for fraudulent purposes.
Interfere with the operation or security of the website.

10. Intellectual Property

All content on this website, including:

Logos
Text
Images
Graphics
Product descriptions
Website design
Trademarks

is the property of Veltrix Commerce Ltd or its licensors and is protected by applicable intellectual property laws.

You may not reproduce, distribute, or use any content without prior written permission.

11. Limitation of Liability

To the fullest extent permitted by law, Veltrix Commerce Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

Use of our website
Inability to use our website
Product delays
Technical issues
Loss of profits or business opportunities

Our maximum liability shall not exceed the amount paid for the product giving rise to the claim.

12. Disclaimer

Our website and services are provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied.

We do not guarantee uninterrupted or error-free access to the website.

13. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

14. Third-Party Links

Our website may contain links to third-party websites for your convenience.

We are not responsible for the content, policies, or practices of any third-party websites.

15. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of England and Wales.

Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

16. Changes to These Terms

We reserve the right to modify these Terms & Conditions at any time.

Any updates will become effective immediately upon publication on this website. Continued use of the website constitutes acceptance of the revised Terms.